Our privacy commitment
Biranga Web provides e-commerce support, marketplace operations, product research, listing optimization, Print on Demand support, brand protection, GS1 GTIN support, admin documentation, reporting, and business consulting. We respect the confidentiality of every client and project.
We do not share one client’s or customer’s data with another client or customer. We keep project information private, use it only for the agreed work, and can sign a Non-Disclosure Agreement before starting a project.
Information we may collect
- Contact details such as name, email address, phone number, company name, and message content.
- Project details that clients voluntarily provide for e-commerce, marketplace, product listing, product research, admin, reporting, or consulting work.
- Files shared by clients, including product sheets, marketplace data, brand documents, images, reports, instructions, or access information required to complete the work.
- Job application information submitted through our Join Our Team page, including CV/resume, skills, education, phone number, email, and message.
- Basic website usage information such as browser type, device information, page visits, and technical logs, where available through our website hosting or analytics tools.
How we use information
- To respond to inquiries and provide service quotations or consultations.
- To deliver e-commerce support and project work requested by clients.
- To manage communication, documentation, reporting, and support.
- To review job applications and contact candidates.
- To improve website performance, security, and user experience.
- To comply with applicable business, legal, security, or contractual obligations.
Client confidentiality and NDA
Client privacy is central to how we work. We handle client project data, marketplace information, product research, reports, logins, brand documents, and operational files with care. We do not use client data for unrelated projects, and we do not disclose private client information to another customer.
Before project work begins, Biranga Web may sign an NDA or confidentiality agreement if requested by the client or if the project requires formal confidentiality protection.
Sharing information with service providers
We may use trusted service providers for website hosting, email, form handling, file storage, communication, accounting, or business operations. These providers may process limited information only as needed to support our services.
We do not sell client data, applicant data, or customer data.
Security and data protection
We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed 100% secure, so clients should avoid sending unnecessary sensitive information unless required for the project.
Data retention
We keep information only as long as needed for communication, service delivery, project records, recruitment review, legal obligations, dispute prevention, and business administration. Client files may be deleted, returned, or archived after project completion depending on the agreement.
International clients
Biranga Web serves clients worldwide. If you contact us or work with us from outside Bangladesh, your information may be processed in Bangladesh or through international service providers used for website hosting, email, communication, or project delivery.
Your choices and rights
You may contact us to request access, correction, deletion, or restriction of your personal information where applicable. If you are a client, some project records may need to be kept for contractual, legal, or accounting reasons.
Contact: info@birangaweb.com